EXCHANGE INFO Original Order # _______________________________________________________________ Item(s) being exchanged _________________________________________________________ EMAIL ADDRESS (REQUIRED) ______________________________________________________ I have read and accept the exchange procedure and policy below (Sign Here) _____________________________________________    Date ________________

STEP 1
Print This Page, Fill Out Form

STEP 4
Place a NEW Order For The Item(s) you want

Exchange Address:

Hot Dog Collars
c/o Exchanges
4 Dundas Circle
Greensboro NC 27407

All packages must be sent with tracking or delivery confirmation.  We are not responsible for lost or mis-routed exchange shipments

STEP 2
Mail The Exchange Item Back to Us WITH THIS FORM

Keep your dog :)

STEP 3
We'll Issue a Store Credit To Your Account

ALL PACKAGES MUST BE SENT WITH TRACKING OR DELIVERY CONFIRMATION:
Hot Dog Collars
c/o Exchanges
4 Dundas Circle
Greensboro NC 27407

IMPORTANT NOTES: HINT...READ THIS

1. Clearance items, sale items (such as those ordered during special sale events), seasonal holiday items, Beds, Treats, Chews, and personalized items ARE NOT AVAILABLE FOR RETURN OR EXCHANGE
2. DO NOT send back products covered in hair, stains, dirt, or other debris. We maintain a clean, allergy free environment in our warehouse. Failure to follow this policy will result in your package being discarded and you will not receive your credit
3. Products must be returned in new condition, including all packaging, tags, and labels
4. Do not tape, staple or otherwise attach ANY items or papers to the item(s) being returned
5. We will issue a full credit* to your account on our website. The credit will be applied automatically as long as you are logged in
6. Please allow 1 week FROM DATE OF RECEIPT for the exchange credit to be emailed
   
7. DO NOT REQUEST A SIGNATURE ON YOUR EXCHANGE PACKAGE
8. Exchanges may be made within 30 days after the original order has been shipped
9. DO NOT SEND US ITEMS THAT ARE COVERED BY MANUFACTURER GUARANTEES
10. WE STRONGLY RECOMMEND SENDING PACKAGES BACK TO US WITH TRACKING OR DELIVERY CONFIRMATION
    

* Shipping fees are non refundable